New Bingo Billy Complaints

Tuesday, 7 April 2015

NewBingoBilly Slow Pay Process



Being a player on NewBingoBilly for more than a year has been a roller coaster. In the last few months the site has become hopeless and offers players very little value for money. The level of service has deteriorated rapidly and I just don’t see many players frequenting the site these days. If that was not bad enough, NewBingoBillys slow payments have been driving every one up the ball. My last 5 payments have all been late and with that I decided to completely stop using the site. 
 
The sad part here is the site was not like this at the time I joined. My first few months with the site were really good and I was actually having a lot of fun. Payments were prompt and I got my check delivered to me at the end of each month without any delays. But after a while all kinds of problems started. NewBingoBilly slow pay issue is a major one and the site has not gotten around to resolving it. Juts in the last few months, hundreds of players have even complained about the site not making the payments at all. Some of the players are owed as much a $6,000. This is a huge sum of money in online bingo and it is sad that the site continues to treat people in this manner. 

My first NewBingoBilly slow payment happened around 5 months back. I wasn’t able to initiate withdrawal and customer support executive said that there was a major software glitch and that I would have to wait. I thought it was understandable and since I never had problems with the site before, I took it in my stride. It took them a week to release the payment. 

With my second payment, the servers were going through an upgrade. The agent reasoned that since there was a glitch last month, the management decided to upgrade the software and I again fell for the excuse. The delay took 2 weeks to resolve. My third and fourth payments were again late by 2 weeks. 

Things got really bad with the 5 payment and it was a major NewBingoBilly slow pay issue. I had waited for over a month and I still could not get my winnings from the site. The agents have all kinds of excuses and I was fed up with the. I had already decided that I would not use the site any more. When I got the check, I just stopped playing. The agents contacted me for the next 2 weeks and urged me to continue playing but I knew this site was going downhill and I wanted no part in it.