When you are a member of a site like NewBingoBilly,
you should come to expect problems from time to time. It comes with the
territory and one of the most repeated NewBingoBilly complaints is that of
delayed payments. The site can be completely irresponsible when it comes to
releasing player’s earnings and the company is known to forever drag its feet.
While many players have registered NewBingoBilly
complaints for not being paid at all, I have not had those kind of issues with
the site. They pay late, sometimes really late but they do eventually pay what
is owed to me as a player. To that end, I think I can at least trust the site
on that regard.
To make official NewBingoBilly complaints,
you do to need call customer care. A lot of players also tend to send mails to
the ids provided by the support team. But I can tell you, this is not going to
work really in your favour. Especially when it comes to the issue of payment.
If you have other issues like problem with the interface or questions related
to the bingo games, the agents do respond back mostly. Otherwise, it would be
best to call them through the dedicated landline connection that has been set
up for trouble shooting problems.
When I called the support office to file
official NewBingoBilly complaints for the first time, the rep for pretty
sympathetic to my problem. My payment was delayed and it was 3 weeks overdue.
At first I was polite and after a while I started screaming, the agent then cut
the call. I had to call again a few days later and was told the issue was being
looked into. I was told the delay was due to the fact the company severs were
being upgraded.
I wasn’t fully convinced. But I kept badgering them with
repeated NewBingoBilly complaints. Finally I received my payment 3 weeks after
I had filed my first complaint. In my experience, they only respond when the
player has relentless in urging them to release the payment.
I face payment delays at least 1 in every 4
or 5 transactions and people might wonder why I go through the trouble of using
the site when I have to sit and file so many NewBingoBilly complaints. The
simple answer is for the money.
I tend to make around $1500-2000 on an
average every month from this site and that goes a long way towards covering
all my bills. And I am not good very good at casino based games like poker or
blackjack and so bingo is the only solution for me. And also when you consider
the fact that I have been using the site for close to 2 years now, I have
struck up a rapport with the other employees on NewBingoBilly and no matter how
strained the relationship gets sometimes, I have received my payments and
that’s the only thing that keep me going.
However I cannot recommend this site
to other bingo fans since I am fully aware of how unprofessional this site can
be. Many of my friends have lost a lot of money and are owed close to $5000 in
payments. Nothing came to fruition even when they filed multiple NewBingoBilly
complaints requesting release of payments.
So in many ways, registering with this site
is going to be a gamble and you have to prep yourself for the worst. Many
players use the site for a short while to make some quick money before leaving
it for good and that has proved to be reasonably profitable. So that is also an
option you can consider.
