A lot of online bingo players like me have been reading bad reviews and complaints about NewBingoBilly all over the Web. Our negative experience in this online bingo platform all say the same thing, so NewBingoBilly, if you're listening - Fix your technical issues and payment gateway problems right away! We can't wait forever for you to get these things straightened out. There are lots of bingo sites on the Internet, and they're just a click away. So, what's stopping us from just signing up to another site, especially one that offers quick customer service? Think about it.
My Troubles with NewBingoBilly
My first few attempts of logging into my NewBingoBilly account resulted in page freezes and browser crashes. What's up
with that? Not knowing any better back then, I thought these were caused by
some problems with my computer, my Web browser or my Internet connection. After
reading some complaints, I now know that these were caused by this site's Web
server problems.
It takes a lot of time for NewBingoBilly
pages to load (once you manage to successfully log into your account, that is).
I was complaining to the support reps of my ISP at that time, since I thought
this was the cause of the problem. After reading some bad reviews about this
online bingo platform, I now know this is related to your Web server issues.
My payouts were delayed for almost a week.
After talking to New Bingo Billy support, I did what I was told, which was to
wait for a few days or so while their tech guys fix the integration problems
with their payment gateway, whatever that means. I also read more about this in
detail from the complaints and bad reviews on the Web about this bingo site.
So NewBingoBilly, if you want to turn your
business around, then here are some of my recommendations:
What NewBingoBilly Should Do to Improve
Their Service
Fix your Web server problems once and for
all. I mean, fixing it is one thing, but preventing the same issues from ever
happening again is another. Players like me shouldn't have problems logging
into our accounts. Period.
Make your site load faster. Ever heard of
content distribution networks? Look closer into that option. New Bingo Billy,
if you're listening, then that could very well save your business from going
belly up. Players like me don't have the time to bear with this.
Work with another payment gateway. Players
like me shouldn't be kept waiting, not even one day over the standard payout
clearance period.
Respond quicker to support emails. New Bingo
Billy players like me want answers, and we want it fast. We want to know why we
can't log into your site, why your pages load slower than usual and why our
payouts are getting delayed time and again, and we want to know these things
right away. Not after 24 hours. We want answers now.
Finally, listen to players like me. Check
the hundreds of NewBingoBilly complaints out there. Fix those problems.
Apologize to us. For me, these could probably be the best things that you can
do to save your bingo site. Otherwise, you’ll end up taking your site down from
the Internet for good. Players like me don’t stay with businesses that don’t
treat their customers very well. We should get premium support and problem-free
services. This way, you won’t only get loyal players, but also effective
word-of-mouth advertising, which can lead to more player signups.
J.D. San Diego, CA
