New Bingo Billy Complaints

Tuesday, 19 January 2016

My Experience of the NewBingoBilly Complaints Department


I have been using the online bingo site NewBingoBilly for a little over 5 months now. My experience with the site has gone steadily downhill. It has now reached a point where there is no turning back and I have stopped using the site for good. I do keep coming back every once in a while only because the company owes me money. I need to get more $10,000 in winnings that I won by playing bingo games. The experience overall has been one of frustration. I keep kicking myself for not deducing the obvious earlier. That NewBingoBilly is a scam and there are no two ways about it.
When I joined the site, I wasn’t really looking to make much money. I had not played bingo in a long while and when I heard from a friend about online bingo, I wanted to try my luck with it. I came across NewBingoBilly while casually surfing the web. I quite impressed with what they had to offer new players. As a member, I could get more than 200 percent bonus in playing charges once I make the initial deposit. None of the other sites offered this kind of bonus to new players and the fact that the company has been awarded the best online bingo site a number of times in recent years also made me want to register with the site.
As I started playing, I began to have fun and soon enough I started to look at how much money I could make. This was primarily because I managed to make $500 just in my first week and that fuelled the desire in me to play more. By the end of month, my earnings from the site stood at $2,500 and I was even happy to get the check on time.
The problems slowly started from the second month. This time payment was a bit late and I had to get in touch with the NewBingoBilly complaints center to file multiple e-tickets. They finally sorted the issue which took a couple of weeks. I should have suspicious back then but I figured its natural for companies to experience these kinds of delays once in a while. However things got way worse. 
The attitude of the staff sitting at the NewBingoBilly complaints center began to change and they were becoming more and more discourteous. There was a delay in payment during the third month as well. The staff stopped responding to my e-mails. This way, I would not even a get a complaint ticket from them where should actually reply back acknowledging the problem. In fact I sent half a dozen mails hoping for some kind of response.
I then began to call the operator hoping he would patch me through to the NewBingoBilly complaints center. However this would take forever and there have been times when I put on hold for almost 20 minutes. When I did manage to get in touch within the staff, I was told to wager my earnings into playing more games since there was a server issue and clearing payments would take a couple of weeks. I decided then and there that I would not play another game until I saw my money.
It’ s been a couple of months since then and I am yet to receive the winnings. I have called NewBingoBilly complaints center at least 50 times since then but I am yet to hear something positive on my payment status. I have tried everything in my power but the company wouldn’t budge. In the reviews that I read about NewBingoBilly, I realized I was not the only one waiting for my reward money. There were thousands of other players with some of them being owed as much as $25,000. The other common complaint being that NewBingoBilly pays people selectively, preferably those who play for long hours and don’t make much in terms of prize money. I guess this explains how I got my first two payments. I am seriously planning to take legal action against the company and I am hoping the court will rule in my favour. 

 
M.G. Portsmouth, NH