New Bingo Billy Complaints

Monday, 9 May 2016

Joining New Bingo Billy Turned Out to Be a Disastrous Decision

Joining NewBingoBilly hasn’t been one of my smartest decisions. I had never heard much about the site and for that matter even the concept of online bingo was new to me. I was just casually browsing the web when I came across the NewBingoBilly ad for the first time. Naturally I was curious because it had been a very long time since I had played bingo and I was little surprised at myself for not realizing that there would be an online version of the game.

Before the site page even loaded on my screen, I could imagine myself playing online bingo and having fun. So I was actually looking forward to what kind of experience I could have with NewBingoBilly. And I was not disappointed with what I saw, the site had won 6 best bingo awards in the online world in the last decade which is pretty impressive. So I was feeling some sense of urgency to join. I had not played the game in a long time and suddenly I was missing it like crazy. So without much thought I went ahead and joined NewBingoBilly and this impulsive decision cost me dearly because the site is a major online scam and has been that way for many years. Had I done some research before joining NewBingoBilly, I could have easily avoided it. 

However that was not the case and made my deposit of $20 hoping that I could get a 400 percent bonus in playing hours as advertised on the site.  While I did get the bonus as promised, I also got a lot of heartbreak.

Having not played bingo for a long time, I played with a kind of passion I had never felt before. And surprisingly I was doing quite well for some one who is really new to the online version. I was easily making at least $35 everyday by playing for an hour or two which is a really decent cool sum of money to be winning through bingo. By the end of the month, my earnings from the site were more than $500 and I had exceeded my own expectations big time. I just couldn’t wait for NewBingoBilly to send the check and I was already planning a much awaited vacation which was when my whole world went upside down.

For some reason, the payment option wouldn’t work and it was stuck. I tried everything, I mailed NewBingoBilly customer care. I called them by phone and filed a complaint. They promised to  look into the issue but nothing happened even a week later. So I again sent mails and made calls to NewBingoBilly and again was met with the same response.

Four days later, I was completely frustrated at the way I had been treated all this while. What really was annoying here was I was not even told what was wrong with the site, the guy acted as if my complaint was new even though it was made a week before and again promised to look into it. I don’t think he ever kept his promise because when I called him again he was again clueless. And that was it, I lost my cool and started screaming at him and he just slammed the phone down. Next time when I called, my call was put on hold.

Finally I cooled down and I called them again a couple of days later and the agent finally didn’t appear so clueless this time. However his reply didn’t give me an comfort since the NewBingoBilly company had apparently decided to not release my winnings. It seems I had not been playing any games in the last couple of weeks while I was waiting for my payment and they used that as an excuse to not release my winnings. All this didn’t make any sense and I was trying really hard to think whether these people were actually pranking me. But they were not and from that point they even black listed me. I couldn’t even get status updates on my complaints anymore and I couldn’t even sign into my account. It was only then that I truly realized the NewBingoBilly scam and felt really ashamed about it. 

J.S. Seattle, WA