New Bingo Billy Complaints

Tuesday, 30 June 2015

Is NewBingoBilly Rogue or Just Badly Managed?



When I joined New Bingo Billy, all I was looking forward to was to play a good game of bingo. With traditional bingo tournaments on the wane, people like me have to rely on the online version to keep our passion alive. And how disappointing this site turned out to be. At the first I just thought the site was poorly managed and the staff there at their office were the least bothered that their website was losing visitors by the dozen each day. However once you have used the site for a reasonable length of time, you have no doubt about the fact that site is basically NewBingoBilly Rogue scam. 

I have my reasons to come to this conclusion. For starters, the site offers really attractive rates for new players. They were better than any Bingo site I could remember and the offers were what forced me to join New Bingo Billy. You only realize the pricing scheme once you start playing. I paid $20 during registration and got another $60 as free in playing money. And I burnt through the entire amount in just a week and I had not played all that much. At that point, I just thought all this was a ploy to get players to join the site and in reality, their playing fees are pretty much the same as compared to other sites. 

NewBingoBilly Rogue

My other major issue with the site was the customer service. Their demeanour really made me feel like all this was nothing but a NewBingoBilly Rogue scam.  They were so friendly and professional before I joined. But once I had made my first deposit payment, there was a complete shift in attitude. They were no longer all that eager about resolving any issues I might have had with the site. But things got really bad when it was time to make the payment at the end of the month.

They showed complete lack of empathy. My winnings were around $800 and I could not make my withdrawal. The agent who spoke to me said, that the company was going through management change and until that resolved, none of the customers would be paid their winnings. This had to be the most bizarre excuse ever. I realized that NewBingoBilly Rogue company were taking me for a ride and I was about to have none of it.  I began screaming at the agent and she told me that it would take another 3 months to release the payment. If that wasn’t bad enough, she also said if I could not wait that long, they could close my account for me – even though my dues had not been met. 

My suspicions were confirmed. The NewBingoBilly Rogue company is bogus and makes its money by fleecing customers of their hard earned money. I do not know how the site treated its customers before but with me, the quality of service has been beyond belief and I feel completely cheated. May be the site was good before when it won a row of awards, but when you talk about the year 2015, the company is run by a bunch of cheats who do not care about customer satisfaction anymore. My experience with the site has been so terrible that I completely avoided trying my luck with any of the other bingo sites online.