NewBingoBilly has been really getting on my nerves of late.
They start developing all kinds of problems when it comes to making payments. Either
there is a problem with their servers or there is an issue with the playing
software or their finance guy is on sudden leave because his mother died. I
have heard all kinds of excuses in the last few months. All this has been
extremely annoying since NewBingoBilly slow pay
has now become a constant problem with the site. The thing that irks me
no end is that the excuses are getting more and more horrible. The bigger
problem is the by extent of the delay.
The first time I experienced the NewBingoBilly slow pay
problem was around 4 months back. I had to call customer care and file a
complaint. They then called back again to confirm the complaints, I don’t know
the logic behind that but still they pretended like they were looking into the
issue. Then finally I got my money, it came in 2 weeks late and I thought that
was the end of it. This was because I had been using the website for over a
year, and up until the point slow pay had never been an issue.
So when the NewBingoBilly slow pay issue happened again the
following month, I began to wonder if there was a pattern to it? Anyways, I
again went through the same process of filing a complaint. I even sent an
e-mail when nobody picked up my call. Then I had to call again and send an
email again since there was no response. A week passed by and then I had to do
the same thing again. This time, finally the agent called back to address the
slow pay issue. I got the opportunity to hear the most bizarre excuse yet. It
seems the management was being replaced and that is why day to day to operations
were put on hold. It seems only the server guys were working to ensure the
systems were up and running. So this time also there was the NewBingoBilly slow
pay issue to deal with and it took me 3 weeks to get my payment.
I was already fed up the company because of the
NewBingoBilly slow pay issue and was thinking about withdrawing the membership.
I thought let me give this site a final chance since I had become comfortable
here and I was making good money too. So to go looking for bingo sites elsewhere
sounded like a lot of work. On the other hand, I couldn’t keep ignoring the payment
issue if it kept happening time and again. The next month proceeded smoothly
and I got my payment almost on time, it came a couple of days late but that was
better than before.
Then in the following month, the NewBingoBilly slow pay
thing repeated itself. And I was given the dead mother excuse which I thought
sad as it was, was not good enough to stop a company from carrying out its
obligations. So I am sitting and wondering if this is the last month of my
membership with NewBingobilly or worse, if I would even get the money? Taking
about money, I also wanted to know if other people have been experiencing the
NewBingoBilly slow pay issue as well and if yes, how often? Some answers from
other members would be nice. It could have a bearing on my future course of
action.
G.D. Hamilton, Ontario
G.D. Hamilton, Ontario
