If you have joined NewBingoBilly to enjoy a game of Bingo,
you should be prepared for some high level stress also. The site is a regular
defaulter on payments and there is no telling what will happen to you as a
player. Some players make a lot of money while other make money but don’t get
paid. The site can be very selective that way. I guess they have some kind of
formula which they use to pick and drop players. Even if you fall in the
category, that receives payments, you should expect delays more often than not.
To get that cleared, you would have to file a NewBingoBilly complaint with the
company, which is a separate journey to hell in itself.
While filing the NewBingoBilly complaint, the staff will
make sure that you go through the whole spectrum of emotions as a players. They
will first jerk you around by not responding to your ticket. At first whenever,
you had a complaint, they provided a complaint ticket so that you can receive
status updates. These days, you should be feel lucky if they provide you with a
NewBingoBilly complaint ticket. Things have become that unprofessional with the
company.
No matter how many times you send an email to the company
requesting them to release your funds, you would never get a response. The
worst is however when you talk on the phone. While making the NewBingoBilly complaint over the phone, you will hear the most disinterested employee of the
ear. The only thing the person will say is “aa ha, hmm hmm” and that is it. And
you will hear the phone click. Sometimes you will hear all kinds of background
noise like its party atmosphere with blaring music. My friend had it way worse
than me. He had filed more complaints than he could remember and he had
completely lost his patience. He called them to threaten them in a way that it
will get them working on their feet. However the reverse happened and my friend
got abused by the customer support agent.
He used all kinds of cuss words and my
friend had no choice but to disconnect the call. He was so rankled by the call
that he decided to file a NewBingoBilly complaint at the local police station.
They however refused to help since cyber crimes are not their jurisdiction. The
site owes me more than $6500 but I guess I have no option to write it off as
bad debts. When a company even refuses to take a complaint, what can you do? I
could file a lawsuit but I know it would cost me lot more in legal fees and I
would again end up with nothing. This whole business with NewBingoBilly has
been disastrous for my confidence and image. Never again am I trying my luck
with another online gaming site. Once was more than bad enough!!
F.N. Stamford, CT
